Cantamar is a beautiful community of well-designed homes with attractive architecture
built by Centerline Homes, a premier builder.
In order to help maintain the look and cohesive nature of our community,
here are the answers to some Frequently Asked Questions (FAQs).

Cantamar HOA frequently asked questions

Q: Are the Board members the ones responsible for sending violations?
Q: If I have a problem with a payment or violation whom should I contact?
Q: Where do I send HOA dues?
Q: If I have a concern, comment or recommendation for the community whom should I contact?
Q: When do I need to submit an Architectural Modification form?
Q: Once my Architectural Modification form is complete what is my next step?
Q: What should I include with my completed Architectural Modification form?
Q: How do I find out what the Approved House Paint or Fence Stain colors are?
Q: Where can I get a copy of the Cantamar Covenants and Restrictions?
Q: Who controls our roads?
Q: What can be done about speeding in the neighborhood?
Q: How do I get a street light that isn’t working fixed?
Q: Where can I get copies of the site plan and floor plans for Cantamar?

Q: Are the Board members the ones responsible for sending violations?
A: No! In our community, Cantamar we have a Homeowners Association (HOA). Within the HOA, we have the Board and a Management Company. The Board consists of homeowners within the community that volunteer their time to serve their community. The management company is a paid entity that is in charge of collecting monthly dues and making sure our Homeowner Documents are enforced–thus violations are sent, addressed, and corrected.

Q: If I have a problem with a payment or violation whom should I contact?
A: You should contact our property management company. Their contact information along with many other important and useful contacts are located on the Contacts page on our website.

Q: Where do I send HOA dues?
A: Note that we have changed banks to Florida Community Bank. Make your check payable to Cantamar HOA and mail with your coupon.
 There is a new Bank Address for 2018: PO Box 366249, Bonita Springs, FL 34136. Payments are due prior to the 15th of each month.
 If you wish to make payment thru Bill Pay, you’ll need your Bill Pay number which is on your coupons & follow the instructions on the coupon. 
If you do not have your new coupons, contact Heidy at the Management office (305-255-0900 or heidy@tgms.com) & she can re-order them. 
Note that the bank charges $3.25 per order. 
Do not mail payments to BB&T.

Q: If I have a concern, comment or recommendation for the community whom should I contact?
A: You could contact the Board. We always welcome feedback including comments, concerns, and or recommendations for our community. Our e-mail address is: admin@tgms.com (put “Cantamar Board” in the subject line).

Q: When do I need to submit an Architectural Modification form?

A: Anytime you would like to make a change in appearance or home improvement to the outside of your home. This includes, but is not limited to, (most common requests) putting up a fence, painting exterior of home, and installing accordion shutters. Click here for the form. Submit it to Stephanie at admin@tgms.com or mail it in as described below.

Q: Once my Architectural Modification form is complete what is my next step?
A: Mail it to our property management office at:

T & G Management Services, Inc.
Attn: Stephanie
18001 Old Cutler Road, Suite #643

Palmetto Bay, Fl. 33157
Office: 305-255-0900

Fax: 305-255-0800

They will notify you via mail of the final results. Please note that approval from the ACC must be obtained prior to commencing work.

Q: What should I include with my completed Architectural Modification form?
A: Some items to include with your form that would help expedite the process are a copy of required permits (if already obtained), a picture of the area being requested to modify, a lot survey with modification indicated on the survey, drawing and/or diagram on plane view and elevated view of modification.

Q: How do I find out what the Approved House Paint or Fence Stain colors are?
A: The approved colors are posted on the Architectural Guidelines page.

Q: Where can I get a copy of the Cantamar Covenants and Restrictions?
A: You can download a copy on our Documents and Forms page.

Q: Who controls our roads?
A: The roads are controlled by the Town of Cutler Bay. The Homeowners’ Association has no control over the roads and cannot make modifications to them.

Q: What can be done about speeding in the neighborhood?
A: The Cutler Bay police do patrol for speeding. However, since they patrol the entire town, they are not always in our neighborhood when the speeders are. If you want to report speeding, please contact the police non-emergency number 305-4-POLICE (305-476-5423) or Officer Mary Ann Stahl: 305-234-4237.  Let them know where and when you are noticing a speeding problem.

UPDATE APRIL 2011: The Board has contacted police and requested patrols in Cantamar weekday afternoons and daily overnight hours. They will follow up in a month to see what the officers’ experiences were and what was encountered in our neighborhood.

Q: How do I get a street light that isn’t working fixed?
A: Report it to FPL at http://www.fpl.com/customer/report/streetlight_single.shtml or by calling 1-800-4OUTAGE (1-800-468-8243). There is a number tag on each pole which identifies the pole and may be helpful when reporting the outage. FPL is responsible for repairing street lights. It will not do any good to report it to the Board of Directors or the Management Company.

Q: Where can I get copies of the site plan and floor plans for Cantamar?
A: PDFs of all the plans are available on our Documents & Forms page.